28 Clarendon Street, South Melbourne
Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Sep 10, 2024 - 23:11 AEST
Scheduled Maintenance
Multiple Sites Sep 15, 2024 10:30-13:30 AEST
Citipower will be performing routine maintenance to their network which will affect customer services at multiple sites.

Sites Affected:

29-37 Genoa Street, Moorabbin
120 Chesterville Road, Mentone
424 Warrigal Road, Heatherton
15 Corporate Drive, Heatherton
81 Warrigal Road, Mentone
7 Balcombe Road, Mentone
35 Childers Street, Mentone
15 Balcombe Road, Mentone
158 Chesterville Road, Cheltenham
150-156 Chesterville Road, Cheltenham
215 Chesterville Road, Moorabbin
47 Capella Crescent, Moorabbin
156 Cochranes Road, Moorabbin
136 Cochranes Road, Moorabbin
105 Cochranes Road, Moorabbin

Service disruptions may be experienced during this window.
Posted on Sep 11, 2024 - 10:05 AEST
Past Incidents
Sep 13, 2024

No incidents reported today.

Sep 12, 2024
Multiple Sites
Completed - The scheduled maintenance has been completed.
Sep 12, 18:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 14:00 AEST
Scheduled - Network Engineers will be performing routine maintenance to their network which will affect customer services at multiple sites.

Sites Affected:

8 Waterview Walk, Docklands
12 Waterview Walk, Docklands
18 Waterview Walk, Docklands
100 Harbour Esplanade, Docklands
757 Bourke Street, Docklands

Service disruptions may be experienced during this window.
Sep 5, 09:05 AEST
Sep 11, 2024

No incidents reported.

Sep 10, 2024
Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024
Voice Services
Completed - The scheduled maintenance has been completed.
Sep 7, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 22:00 AEST
Scheduled - Our up-stream carrier will be performing routine maintenance to their network which will impact customer Voice services network wide.

Voice service disruptions may be experienced during this window.
Sep 3, 14:45 AEST
Sep 6, 2024
Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024
81 Warrigal Road, Mentone
Resolved - This incident has been resolved.
Aug 31, 16:34 AEST
Identified - The building manager has advised that maintenance is currently underway within the building and will last until 4pm. Service disruptions may be experienced during this time.
Aug 31, 09:14 AEST
Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Aug 31, 08:45 AEST
Aug 30, 2024
25 Rocklea Drive, Port Melbourne
Resolved - A suspected power issue caused a loss of connectivity to network equipment. Power has been restored and services are back online.
Aug 30, 08:43 AEST
Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Aug 29, 15:24 AEST
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