DGtek Network Status

Mar 16, 2025

No incidents reported today.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

Multiple Sites

Completed - The scheduled maintenance has been completed.
Mar 13, 22:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 17:00 AEDT

Scheduled - Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

8 Waterview Walk, Docklands
12 Waterview Walk, Docklands
18 Waterview Walk, Docklands
100 Harbour Esplanade, Docklands
757 Bourke Street, Docklands

Service disruptions may be experienced during this window.
Mar 7, 14:31 AEDT

157 A'Beckett Street, Melbourne

Completed - The scheduled maintenance has been completed.
Mar 13, 09:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 06:00 AEDT

Scheduled - Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.
Mar 7, 16:39 AEDT

Mar 12, 2025

No incidents reported.

Mar 11, 2025

480 St Kilda Road, Melbourne

Resolved - A power issue at site caused a loss of connection. Power has been restored, and services are back online.
Mar 11, 13:40 AEDT

Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Mar 11, 12:36 AEDT

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

VoIP Services

Completed - The scheduled maintenance has been completed.
Mar 8, 02:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 22:00 AEDT

Scheduled - Our up-stream carrier will be performing routine maintenance to their network which will impact customer VoIP services.

Service disruptions may be experienced during this window.
Mar 5, 09:11 AEDT

Mar 7, 2025

Mar 6, 2025

Multiple Suburbs

Completed - The scheduled maintenance has been completed.
Mar 6, 22:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 18:00 AEDT

Scheduled - Network Engineers will be performing routine maintenance to network infrastructure at the listed suburbs which will impact customer connections.

Moorabbin, 3189
Heatherton, 3202
St Kilda, 3182
Mentone, 3194
Melbourne, 3004
Ripponlea, 3185
Cheltenham, 3192
Elwood, 3184
Brighton, 3186

Service disruptions may be experienced during this window.
Feb 27, 15:00 AEDT

Mar 5, 2025

88 Beaconsfield Parade, Albert Park

Resolved - A tripped circuit breaker in the building cased a loss of power to network equipment. Circuit breaker has been reset, and services are back online.
Mar 5, 14:14 AEDT

Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Mar 5, 09:41 AEDT

Mar 4, 2025

299 Queen Street, Melbourne

Resolved - A power issue in the building caused a loss of power to network equipment. Power has been restored, and services are back online.
Mar 4, 14:35 AEDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 4, 14:10 AEDT

Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Mar 4, 13:40 AEDT

18 Mt Alexander Road, Travancore

Resolved - A power issue in the building caused a loss of power to a network edge device. Power has been restored, and services are back online.
Mar 4, 10:10 AEDT

Update - Field engineers have been scheduled to further investigate this incident. ETA 04/03/2025 between 9AM-5PM
Mar 3, 16:23 AEDT

Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Mar 3, 13:53 AEDT

Mar 3, 2025

51 Gordon Street, Footscray

Resolved - A power issue at site caused a loss of service to the wireless radio connecting this site. Power restored, and services back online.
Mar 3, 09:41 AEDT

Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Mar 3, 00:16 AEDT

Mar 2, 2025

No incidents reported.