All Systems Operational

Scheduled Maintenance

161 Parramatta Road, 2144 Apr 15, 2026 23:00 - Apr 16, 2026 06:00 AEST

Our up-stream carrier will be performing routine maintenance to their network which will impact customer services at 161 Parramatta Road, Auburn 2144.

Service disruptions may be experienced during this window.
Posted on Mar 31, 2026 - 18:27 AEDT

VoIP Services Apr 16, 2026 22:00 - Apr 17, 2026 02:00 AEST

Our up-stream carrier will be performing routine maintenance to their network which will impact customer VoIP services.

Service disruptions may be experienced during this window.
Posted on Apr 13, 2026 - 14:28 AEST

161 Parramatta Road, 2144 Apr 21, 2026 00:00-06:00 AEST

Our up-stream carrier will be performing routine maintenance to their network which will impact customer services at 161 Parramatta Road, Auburn 2144

Service disruptions may be experienced during this window.
Posted on Mar 30, 2026 - 20:39 AEDT

Multiple Sites Apr 22, 2026 09:00-18:00 AEST

DGtek Network Engineers will be performing routine maintenance to their network which will affect customer services at multiple sites.

Sites Affected:

60 Lorrimar St
70 Lorrimar St
64 - 68 River Esplanade

Service disruptions may be experienced during this window
Posted on Apr 13, 2026 - 13:25 AEST
Apr 15, 2026

No incidents reported today.

Apr 14, 2026
2 Ballarat Road, Footscray
Resolved - This incident has been resolved
Apr 14, 10:38 AEST
Monitoring - The issue was identified as being related to the fiber path of the network device, and it has now been resolved. All services are fully restored and back online
Apr 14, 10:00 AEST
Update - The field technician has arrived on-site, and further investigations are currently underway. Additional updates will be shared as they become available
Apr 14, 09:36 AEST
Update - Field Technician has been dispatched to the site for further investigation.
Apr 14, 08:52 AEST
Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Apr 14, 02:37 AEST
Apr 13, 2026
Lawson Street, Southport Central, 4215, QLD
Resolved - This incident has been resolved.
Apr 13, 10:01 AEST
Monitoring - Field technician has been dispatched to the site and fixed the power issue to the main distribution switch. All services have been recovered.
Apr 13, 08:57 AEST
Update - Power has been restored to the distribution board at Level 8, 5 Lawson Street after it was inadvertently switched off during third-party building works earlier yesterday.

While many services have automatically recovered, some switches remain offline. Due to the building being inaccessible today (Sunday) without the Building Manager present we have scheduled an on-site technician visit for tomorrow(Monday) to perform manual reboots and hardware health checks. A spare switch has been prepared for immediate replacement if any hardware failure is detected.

We will provide a final update once the on-site technician confirms all services are fully restored.
Apr 12, 12:10 AEST
Identified - We have seen partial recovery of services; however, network devices at 9 Lawson Street, Southport remain offline.

NOC (Network Operations Center) has established contact with the Building Manager to investigate a suspected power issue at this specific location. We are working to verify the power status and restore the remaining services as quickly as possible.
Apr 11, 11:08 AEST
Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Apr 11, 09:06 AEST
Apr 12, 2026
Apr 11, 2026
Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026
VoIP Services
Completed - The scheduled maintenance has been completed.
Apr 3, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 22:00 AEDT
Scheduled - Our up-stream carrier will be performing routine maintenance to their network which will impact customer VoIP services.

Service disruptions may be experienced during this window.
Mar 30, 21:23 AEDT
Apr 2, 2026
Apr 1, 2026

No incidents reported.

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