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All Systems Operational
Past Incidents
Jun 9, 2023
No incidents reported today.
Jun 8, 2023
Resolved -
This incident has been resolved.
Jun 8, 11:01 AEST
Jun 8, 11:01 AEST
Monitoring -
A faulty UPS connecting the distribution switch in the build was replaced by field technicians. We are monitoring as services return to normal.
Jun 8, 09:14 AEST
Jun 8, 09:14 AEST
Investigating -
Engineers have observed network alarms at 470 St Kilda Road, Melbourne. This is causing some services to be offline. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@dgtek.net or call 1800 359 602.
Jun 7, 19:24 AEST
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@dgtek.net or call 1800 359 602.
Jun 7, 19:24 AEST
Jun 7, 2023
Completed -
The scheduled maintenance has been completed.
Jun 7, 13:00 AEST
Jun 7, 13:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 10:00 AEST
Jun 7, 10:00 AEST
Scheduled -
DGtek Network Engineers will be performing routine maintenance to network infrastructure at 7 Riverside Quay, Southbank which will impact customer connections.
Service disruptions of up to 30-60 minutes may be experienced during this window.
Jun 5, 10:58 AEST
Service disruptions of up to 30-60 minutes may be experienced during this window.
Jun 5, 10:58 AEST
Completed -
The scheduled maintenance has been completed.
Jun 7, 13:00 AEST
Jun 7, 13:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 10:00 AEST
Jun 7, 10:00 AEST
Scheduled -
DGtek Network Engineers will be performing routine maintenance to network infrastructure at 180 City Road, Southbank which will impact customer connections.
Service disruptions of up to 30-60 minutes may be experienced during this window.
Jun 5, 10:57 AEST
Service disruptions of up to 30-60 minutes may be experienced during this window.
Jun 5, 10:57 AEST
Resolved -
This incident has been resolved.
Jun 7, 12:39 AEST
Jun 7, 12:39 AEST
Monitoring -
Power has been restored, and we are monitoring as services return to normal.
Jun 7, 10:54 AEST
Jun 7, 10:54 AEST
Update -
ETR Has been provided - power is expected to be restored around 10:30AM.
Jun 7, 10:15 AEST
Jun 7, 10:15 AEST
Identified -
A localised power outage in a building housing our South Melbourne node has brought down services in connected buildings. Further information will be provided as this incident progresses. No ETR as of yet.
Jun 7, 09:56 AEST
Jun 7, 09:56 AEST
Investigating -
Investigating - Engineers have observed network alarms at several buildings in South Melbourne. This is causing some services to be offline. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
Affected Buildings:
22 Dorcas Street
69 Dorcas Street
63 Dorcas Street
28 Bank Street
39 Dorcas Street
148 Wells Street
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@dgtek.net or call 1800 359 602.
Jun 7, 09:56 AEST
Affected Buildings:
22 Dorcas Street
69 Dorcas Street
63 Dorcas Street
28 Bank Street
39 Dorcas Street
148 Wells Street
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@dgtek.net or call 1800 359 602.
Jun 7, 09:56 AEST
Completed -
The scheduled maintenance has been completed.
Jun 7, 06:00 AEST
Jun 7, 06:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 00:00 AEST
Jun 7, 00:00 AEST
Scheduled -
Third-Party Network Engineers will be performing routine maintenance to network infrastructure in QLD and NSW which will impact customer connections.
Service disruptions of up to 30-60 minutes may be experienced during this window.
May 24, 10:33 AEST
Service disruptions of up to 30-60 minutes may be experienced during this window.
May 24, 10:33 AEST
Completed -
The scheduled maintenance has been completed.
Jun 7, 03:00 AEST
Jun 7, 03:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 00:00 AEST
Jun 7, 00:00 AEST
Scheduled -
DGtek Network Engineers will be performing emergency maintenance to network infrastructure at 22-24 Jane Bell Lane, Port Melbourne which will impact customer connections.
Service disruptions of up to 30-60 minutes may be experienced during this window.
Jun 6, 12:00 AEST
Service disruptions of up to 30-60 minutes may be experienced during this window.
Jun 6, 12:00 AEST
Completed -
The scheduled maintenance has been completed.
Jun 7, 03:00 AEST
Jun 7, 03:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 00:00 AEST
Jun 7, 00:00 AEST
Scheduled -
DGtek Network Engineers will be performing emergency maintenance to network infrastructure at 578 Lorimer Street, Port Melbourne which will impact customer connections.
Service disruptions of up to 30-60 minutes may be experienced during this window.
Jun 6, 12:00 AEST
Service disruptions of up to 30-60 minutes may be experienced during this window.
Jun 6, 12:00 AEST
Jun 6, 2023
No incidents reported.
Jun 5, 2023
Completed -
The scheduled maintenance has been completed.
Jun 5, 12:00 AEST
Jun 5, 12:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 09:00 AEST
Jun 5, 09:00 AEST
Scheduled -
DGtek Network Engineers will be performing routine maintenance to network infrastructure at 18 Yarra Street, South Yarra which will impact customer connections.
Service disruptions of up to 30-60 minutes may be experienced during this window.
May 30, 13:59 AEST
Service disruptions of up to 30-60 minutes may be experienced during this window.
May 30, 13:59 AEST
Jun 4, 2023
No incidents reported.
Jun 3, 2023
Completed -
The scheduled maintenance has been completed.
Jun 3, 02:01 AEST
Jun 3, 02:01 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 23:00 AEST
Jun 2, 23:00 AEST
Scheduled -
DGtek Network Engineers will be performing routine maintenance to network infrastructure at 578 Lorimer Street, Port Melbourne which will impact customer connections.
Service disruptions of up to 30-60 minutes may be experienced during this window.
Jun 1, 14:59 AEST
Service disruptions of up to 30-60 minutes may be experienced during this window.
Jun 1, 14:59 AEST
Jun 2, 2023
Jun 1, 2023
Completed -
The scheduled maintenance has been completed.
Jun 1, 16:06 AEST
Jun 1, 16:06 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 15:31 AEST
Jun 1, 15:31 AEST
Scheduled -
DGtek Network Engineers will be performing emergency maintenance to network infrastructure at 636 St Kilda Road, Melbourne which will impact customer connections.
Service disruptions of up to 30-60 minutes may be experienced during this window.
Jun 1, 11:48 AEST
Service disruptions of up to 30-60 minutes may be experienced during this window.
Jun 1, 11:48 AEST
May 31, 2023
No incidents reported.
May 30, 2023
No incidents reported.
May 29, 2023
No incidents reported.
May 28, 2023
No incidents reported.
May 27, 2023
No incidents reported.
May 26, 2023
Completed -
The scheduled maintenance has been completed.
May 26, 13:00 AEST
May 26, 13:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 10:00 AEST
May 26, 10:00 AEST
Scheduled -
DGtek Network Engineers will be performing routine maintenance to network infrastructure at 22 Kavanagh Street, Southbank which will impact customer connections.
Service disruptions of up to 30-60 minutes may be experienced during this window.
May 24, 10:33 AEST
Service disruptions of up to 30-60 minutes may be experienced during this window.
May 24, 10:33 AEST