228 La Trobe Street, 3000

Incident Report for DGtek Network

Resolved

This incident has been resolved
Posted Dec 18, 2025 - 11:28 AEDT

Monitoring

Site is recovered after the building power maintenance.
Posted Dec 18, 2025 - 10:46 AEDT

Identified

As per the Building Manager, power has been shut down in the B1 area of the building for a power maintenance. This has caused our network devices to go offline, impacting several customers within the building.
Posted Dec 18, 2025 - 10:08 AEDT

Investigating

Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Posted Dec 18, 2025 - 10:06 AEDT