12-14 Claremont Street

Incident Report for DGtek Network

Resolved

Service interruption had caused due to a power interruption to our upstream carrier's network equipment. This Incident is resolved now.
Posted Oct 10, 2025 - 18:43 AEDT

Monitoring

Site had been recovered and we are monitoring the status.
Posted Oct 10, 2025 - 16:49 AEDT

Investigating

Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Posted Oct 10, 2025 - 16:34 AEDT