269-283 City Road, Southbank

Incident Report for DGtek Network

Resolved

one of the devices uplink had been disrupted during a third-party installation. Our tech team fixed the issue. Incident is resolved now.
Posted Sep 11, 2025 - 12:16 AEST

Update

A tech team is deployed to the building further investigate outage.
Posted Sep 11, 2025 - 11:46 AEST

Investigating

Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Posted Sep 11, 2025 - 10:36 AEST