757 Bourke Street, Docklands

Incident Report for DGtek Network

Postmortem

An issue with the UPS supplying back-up power to an edge device in this building resulted in a loss of power to the unit. Services resumed once UPS restarted.

Posted Sep 19, 2023 - 09:41 AEST

Resolved

This incident has been resolved.
Posted Sep 19, 2023 - 09:40 AEST

Investigating

Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Posted Sep 19, 2023 - 07:58 AEST