The monitoring period has concluded and all services remain stable. This incident is now resolved.
Posted Oct 19, 2026 - 03:52 AEDT
Monitoring
Services have been restored. It has been identified that core network equipment at 620 Collins St experienced an unexpected reboot. The NOC team has requested building management to investigate if any power interruption occurred on site. Engineers are continuing to monitor the network to ensure the services remain stable.
Posted Oct 18, 2026 - 03:11 AEDT
Investigating
Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.