YMCA College Squares, 570 Lygon Street, Carlton North 3053

Incident Report for DGtek Network

Resolved

A temporary fix has been applied, and the devices are currently stable. The power instability was caused by a faulty electrical component
Posted Sep 06, 2025 - 16:16 AEST

Monitoring

The BM office has confirmed that technicians are actively monitoring the power termination circuit boards.
Posted Sep 06, 2025 - 12:36 AEST

Update

The BM office has confirmed that the power instability issue is being investigated, and necessary actions will be taken to resolve it.
Posted Sep 06, 2025 - 09:05 AEST

Update

Engineers have observed that the power supply in the common areas of YMCA College Square is unstable, resulting in disruptions to network devices on Levels 6 to 8
Posted Sep 05, 2025 - 22:16 AEST

Investigating

Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Posted Sep 05, 2025 - 22:10 AEST