Multiple Sites

Incident Report for DGtek Network

Resolved

This incident has been resolved
Posted Nov 11, 2025 - 23:48 AEDT

Monitoring

All services are back online after the area/street power outage.
Posted Nov 11, 2025 - 22:53 AEDT

Identified

Engineers have identified that the interruption to the service is due to the ongoing power outage at the area/street.
Posted Nov 11, 2025 - 22:22 AEDT

Investigating

Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

Sites Affected:

148-160 Albert Road
63 Stead Street
126 Bank Street

We apologies for any inconvenience caused and are working to resolve issue as soon as possible.
Posted Nov 11, 2025 - 21:56 AEDT