Multiple Sites

Incident Report for DGtek Network

Resolved

Our engineers have rectified the issue that was causing the outage. All services have now been restored and are operating normally.
Posted Mar 03, 2026 - 08:22 AEDT

Update

Engineer has arrived the site and investigating further.
Posted Mar 03, 2026 - 07:55 AEDT

Update

Engineers have been dispatched to the site and are expected to arrive by 7:00 AM. We will provide further updates once on-site assessment begins.
Posted Mar 03, 2026 - 06:36 AEDT

Investigating

Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

Sites Affected:

582 Lorimer Street
588 Lorimer Street
600 Lorimer Street
240-254 Kings Way
322-326 Coventry Street

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Posted Mar 03, 2026 - 03:02 AEDT