The root cause has been identified and faulty equipment has been replaced. The backhaul link is now stable and DGtek NOC is monitoring as services returned to operation.
Posted Jul 26, 2026 - 11:22 AEST
Update
A DGTEK field engineer has been dispatched to the site to further investigate the issue. Additional updates will be provided as more information becomes available.
Posted Jul 26, 2026 - 09:51 AEST
Investigating
Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
Sites Affected:
550 Lygon Street 570 Lygon Street 590 Lygon Street
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.