1 Freshwater Place, 3006

Incident Report for DGtek Network

Resolved

This incident has been resolved. All services are back online after the area/street power outage
Posted Oct 22, 2025 - 02:37 AEDT

Identified

Engineers have identified that the interruption to the service is due to the ongoing power outage at the area/street.
Posted Oct 22, 2025 - 01:01 AEDT

Investigating

Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Posted Oct 22, 2025 - 00:58 AEDT