All Systems Operational

Scheduled Maintenance

Multiple Sites Aug 26, 2025 16:00-18:00 AEST

Scheduled - Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

539 St Kilda Road, Melbourne 3004
9 Commercial Road, Melbourne 3004

Service disruptions may be experienced during this window.

Aug 15, 2025 - 12:35 AEST

Multiple Sites Aug 27, 2025 00:00-04:00 AEST

Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

470 Collins Street, Melbourne 3000
454 Collins Street, Melbourne 3000
480 Collins Street, Melbourne 3000

Service disruptions may be experienced during this window.

Posted on Aug 22, 2025 - 11:05 AEST
Aug 26, 2025

No incidents reported today.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025
Completed - The scheduled maintenance has been completed.
Aug 22, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 22:00 AEST
Scheduled - Our up-stream carrier will be performing routine maintenance to their network which will impact customer VoIP services.

Service disruptions may be experienced during this window.

Aug 17, 21:35 AEST
Aug 21, 2025
Completed - The scheduled maintenance has been completed.
Aug 21, 12:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 10:00 AEST
Scheduled - Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.

Aug 15, 08:13 AEST
Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025
Resolved - A fix has been implemented by the onsite Technician and all the services are back online.
Aug 15, 19:34 AEST
Identified - Onsite Technician has identified that the Faulty UPS has caused the loss of power to the distribution network devices. Technician is now working on to fix the issue.
Aug 15, 19:15 AEST
Update - DGTEK Field Technician has been dispatched to the site to further investigate the issue.
Aug 15, 17:58 AEST
Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.

Aug 15, 17:13 AEST
Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.