All Systems Operational

Scheduled Maintenance

Multiple Sites May 17, 2026 08:00-15:00 AEST

United Energy has scheduled critical maintenance works in the Brighton Road, Elwood area on 17/05/2026 between 08:00 AM – 03:00 PM.

While a power interruption is not currently expected, there is a possibility that nearby customers may be impacted during the maintenance window. Any power interruption, if it occurs, may result in temporary internet service disruptions across sites within suburbs including:

3182 - St Kilda
3184 – Elwood
3186 – Brighton
3189 – Moorabbin
3192 - Cheltenham
3194 - Mentone
3202 - Heatherton

We will continue to monitor the situation and provide updates if further information becomes available.
Posted on May 15, 2026 - 17:17 AEST

Multiple Sites May 19, 2026 13:00-15:00 AEST

Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

150 Kerr Street, Fitzroy
300 Young Street, Fitzroy
353 Napier Street, Fitzroy

Service disruptions may be experienced during this window.
Posted on May 11, 2026 - 16:57 AEST
May 16, 2026

No incidents reported today.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026
20 Queens Road, 3004
Completed - The scheduled maintenance has been completed.
May 13, 13:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 11:00 AEST
Scheduled - Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.
Apr 30, 20:39 AEST
May 12, 2026

No incidents reported.

May 11, 2026
33 Batman Street, 3003
Resolved - The electrical maintenance at the building has been completed. The services are back online.
May 11, 14:05 AEST
Identified - Ongoing Electrical maintenance within the building caused a loss of power to network devices. The service will be back online once the maintenance is completed.
May 11, 12:22 AEST
Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
May 11, 12:19 AEST
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
VoIP Services
Completed - The scheduled maintenance has been completed.
May 8, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 22:00 AEST
Scheduled - Our up-stream carrier will be performing routine maintenance to their network which will impact customer VoIP services.

Service disruptions may be experienced during this window.
May 4, 16:18 AEST
May 7, 2026
May 6, 2026
163 City Road, 3006
Completed - The scheduled maintenance has been completed.
May 6, 13:00 AEST
Update - Maintenance Update: Scheduled maintenance is currently in progress. Due to a technical issue, we require an additional hour to complete the work. We now expect to finish by 1:00 PM (AEST). We will provide further updates as necessary and apologize for any inconvenience caused.
May 6, 11:48 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 11:00 AEST
Scheduled - Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.
Apr 29, 17:33 AEST
May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026
60 Albert Road, 3205
Resolved - This incident has been resolved.
May 2, 17:46 AEST
Monitoring - Devices has been recovered and customers are back online. we are monitoring the status.
May 2, 13:18 AEST
Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
May 2, 10:44 AEST
60 Albert Road, 3205
Resolved - All the devices been recovered and stably running for around 5 Hours now.
May 2, 09:09 AEST
Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
May 1, 21:45 AEST
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