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All Systems Operational
Scheduled Maintenance
Multiple Sites May 19, 2026 13:00-15:00 AEST
Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.
Sites Affected:
150 Kerr Street, Fitzroy
300 Young Street, Fitzroy
353 Napier Street, Fitzroy
Service disruptions may be experienced during this window.
Posted on May 11, 2026 - 16:57 AEST
Sites Affected:
150 Kerr Street, Fitzroy
300 Young Street, Fitzroy
353 Napier Street, Fitzroy
Service disruptions may be experienced during this window.
Posted on May 11, 2026 - 16:57 AEST
Past Incidents
May 14, 2026
No incidents reported today.
May 13, 2026
Completed -
The scheduled maintenance has been completed.
May 13, 13:00 AEST
May 13, 13:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 11:00 AEST
May 13, 11:00 AEST
Scheduled -
Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.
Service disruptions may be experienced during this window.
Apr 30, 20:39 AEST
Service disruptions may be experienced during this window.
Apr 30, 20:39 AEST
May 12, 2026
No incidents reported.
May 11, 2026
Resolved -
The electrical maintenance at the building has been completed. The services are back online.
May 11, 14:05 AEST
May 11, 14:05 AEST
Identified -
Ongoing Electrical maintenance within the building caused a loss of power to network devices. The service will be back online once the maintenance is completed.
May 11, 12:22 AEST
May 11, 12:22 AEST
Investigating -
Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
May 11, 12:19 AEST
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
May 11, 12:19 AEST
May 10, 2026
No incidents reported.
May 9, 2026
No incidents reported.
May 8, 2026
Completed -
The scheduled maintenance has been completed.
May 8, 02:00 AEST
May 8, 02:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 22:00 AEST
May 7, 22:00 AEST
Scheduled -
Our up-stream carrier will be performing routine maintenance to their network which will impact customer VoIP services.
Service disruptions may be experienced during this window.
May 4, 16:18 AEST
Service disruptions may be experienced during this window.
May 4, 16:18 AEST
May 7, 2026
May 6, 2026
Completed -
The scheduled maintenance has been completed.
May 6, 13:00 AEST
May 6, 13:00 AEST
Update -
Maintenance Update: Scheduled maintenance is currently in progress. Due to a technical issue, we require an additional hour to complete the work. We now expect to finish by 1:00 PM (AEST). We will provide further updates as necessary and apologize for any inconvenience caused.
May 6, 11:48 AEST
May 6, 11:48 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 11:00 AEST
May 6, 11:00 AEST
Scheduled -
Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.
Service disruptions may be experienced during this window.
Apr 29, 17:33 AEST
Service disruptions may be experienced during this window.
Apr 29, 17:33 AEST
May 5, 2026
No incidents reported.
May 4, 2026
No incidents reported.
May 3, 2026
No incidents reported.
May 2, 2026
Resolved -
This incident has been resolved.
May 2, 17:46 AEST
May 2, 17:46 AEST
Monitoring -
Devices has been recovered and customers are back online. we are monitoring the status.
May 2, 13:18 AEST
May 2, 13:18 AEST
Investigating -
Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
May 2, 10:44 AEST
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
May 2, 10:44 AEST
Resolved -
All the devices been recovered and stably running for around 5 Hours now.
May 2, 09:09 AEST
May 2, 09:09 AEST
Investigating -
Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
May 1, 21:45 AEST
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
May 1, 21:45 AEST
May 1, 2026
Completed -
The scheduled maintenance has been completed.
May 1, 02:00 AEST
May 1, 02:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 00:00 AEST
May 1, 00:00 AEST
Scheduled -
Network engineers will be performing emergency maintenance on the network infrastructure in the listed sites, which will temporarily affect customer connections in DGtek-connected buildings.
Affected sites:
99 Queens Bridge Street
28 Clarendon Street
2 Southbank Boulevard
6 Riverside Quay
8 Kavanagh Street
88 Southbank Boulevard
38 Kavanagh Street
33 City Road
22 Kavanagh Street
86-92 Kavanagh Street
55 Southbank Boulevard
183 City Road
178-180 City Road
173 City Road
163 City Road
100 Kavanagh Street
1 Riverside Quay
Service disruptions will be experienced during this window.
Apr 27, 18:04 AEST
Affected sites:
99 Queens Bridge Street
28 Clarendon Street
2 Southbank Boulevard
6 Riverside Quay
8 Kavanagh Street
88 Southbank Boulevard
38 Kavanagh Street
33 City Road
22 Kavanagh Street
86-92 Kavanagh Street
55 Southbank Boulevard
183 City Road
178-180 City Road
173 City Road
163 City Road
100 Kavanagh Street
1 Riverside Quay
Service disruptions will be experienced during this window.
Apr 27, 18:04 AEST
Apr 30, 2026
Completed -
The scheduled maintenance has been completed.
Apr 30, 13:20 AEST
Apr 30, 13:20 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 11:50 AEST
Apr 30, 11:50 AEST
Scheduled -
Network engineers will be performing emergency maintenance on the network infrastructure in the listed suburbs, which will temporarily affect customer connections in DGtek-connected buildings.
Affected suburbs:
Moorabbin 3189
Heatherton 3202
Mentone 3192
Cheltenham 3192
Service disruptions will be experienced during this window.
Apr 30, 11:47 AEST
Affected suburbs:
Moorabbin 3189
Heatherton 3202
Mentone 3192
Cheltenham 3192
Service disruptions will be experienced during this window.
Apr 30, 11:47 AEST