All Systems Operational

Aug 21, 2026

VoIP Services
Completed - The scheduled maintenance has been completed.
Aug 21, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 22:00 AEST
Scheduled - Our up-stream carrier will be performing routine maintenance to their network which will impact customer VoIP services.

Service disruptions may be experienced during this window.
Aug 17, 11:27 AEST
566 St Kilda Road, 3004 Melbourne
Completed - The scheduled maintenance has been completed.
Aug 21, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 23:00 AEST
Scheduled - Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.
Aug 14, 14:24 AEST

Aug 20, 2026

Aug 19, 2026

202 Normanby Road, 3006 Southbank
Completed - The scheduled maintenance has been completed.
Aug 19, 18:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 17:00 AEST
Scheduled - Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.
Aug 14, 14:58 AEST

Aug 18, 2026

No incidents reported.

Aug 17, 2026

22 Kavanagh Street, Southbank
Resolved - This incident has been resolved.
Aug 17, 10:36 AEST
Monitoring - The faulty network device has been replaced, and all services have now been restored. Engineers are continuing to monitor the network to ensure the services remain stable.
Aug 17, 09:54 AEST
Identified - A water leak in the building's communication room has damaged the main network device, resulting in a loss of internet service across the entire building.

Onsite engineer is currently working to replace the damaged network switch and restore the services.
Aug 17, 08:50 AEST
Update - A field engineer has been dispatched to the site for further investigation. Further updates will be provided as it comes.
Aug 17, 08:23 AEST
Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Aug 17, 02:13 AEST

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

590 Camberwell Road, Camberwell
Resolved - This incident has been resolved.
Aug 13, 16:03 AEST
Monitoring - Engineers will keep monitoring the status
Aug 13, 15:16 AEST
Update - Power outage has been recovered and services been restored now.
Aug 13, 15:14 AEST
Identified - Engineers have identified that the interruption to the service is due to the ongoing power outage at the area.
Aug 13, 09:54 AEST
Update - We are continuing to investigate this issue.
Aug 13, 09:39 AEST
Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Aug 13, 08:44 AEST

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

607 Bourke Street, 3000 Melbourne
Resolved - This incident has been resolved.
Aug 8, 14:05 AEST
Monitoring - The devices have recovered following the building electrical maintenance. Engineers are now monitoring the services.
Aug 8, 13:42 AEST
Identified - Building manager has confirmed that the ongoing Electrical maintenance within the building caused a loss of power to network devices. The service will be back online once the maintenance is complete.
Aug 8, 09:11 AEST
Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Aug 8, 08:37 AEST

Aug 7, 2026

109 Clarendon Street, Southbank
Resolved - This incident has been resolved and all services are back online
Aug 7, 21:18 AEST
Identified - Building management has confirmed that the Ongoing power outage has caused the loss of power to network devices in the building.
Aug 7, 20:32 AEST
Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Aug 7, 20:06 AEST
VoIP Services
Completed - The scheduled maintenance has been completed.
Aug 7, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 22:00 AEST
Scheduled - Our up-stream carrier will be performing routine maintenance to their network which will impact customer VoIP services.

Service disruptions may be experienced during this window.
Aug 3, 22:26 AEST
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