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All Systems Operational
Past Incidents
Aug 12, 2026
No incidents reported today.
Aug 11, 2026
No incidents reported.
Aug 10, 2026
No incidents reported.
Aug 9, 2026
No incidents reported.
Aug 8, 2026
Resolved -
This incident has been resolved.
Aug 8, 14:05 AEST
Aug 8, 14:05 AEST
Monitoring -
The devices have recovered following the building electrical maintenance. Engineers are now monitoring the services.
Aug 8, 13:42 AEST
Aug 8, 13:42 AEST
Identified -
Building manager has confirmed that the ongoing Electrical maintenance within the building caused a loss of power to network devices. The service will be back online once the maintenance is complete.
Aug 8, 09:11 AEST
Aug 8, 09:11 AEST
Investigating -
Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Aug 8, 08:37 AEST
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Aug 8, 08:37 AEST
Aug 7, 2026
Resolved -
This incident has been resolved and all services are back online
Aug 7, 21:18 AEST
Aug 7, 21:18 AEST
Identified -
Building management has confirmed that the Ongoing power outage has caused the loss of power to network devices in the building.
Aug 7, 20:32 AEST
Aug 7, 20:32 AEST
Investigating -
Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Aug 7, 20:06 AEST
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Aug 7, 20:06 AEST
Completed -
The scheduled maintenance has been completed.
Aug 7, 02:00 AEST
Aug 7, 02:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 22:00 AEST
Aug 6, 22:00 AEST
Scheduled -
Our up-stream carrier will be performing routine maintenance to their network which will impact customer VoIP services.
Service disruptions may be experienced during this window.
Aug 3, 22:26 AEST
Service disruptions may be experienced during this window.
Aug 3, 22:26 AEST
Aug 6, 2026
Resolved -
The field engineer arrived on site and in meantime the network device had already recovered, with all affected services restored. Upon investigation, it was observed that the network router had undergone a power reboot. At this stage, all services are operating normally, and the outage is considered resolved.
Aug 6, 09:35 AEST
Aug 6, 09:35 AEST
Update -
Field Engineer has been dispatched to the site for further investigation.
Aug 6, 09:09 AEST
Aug 6, 09:09 AEST
Investigating -
Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Aug 6, 08:28 AEST
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Aug 6, 08:28 AEST
Aug 5, 2026
Resolved -
A power issue at the site caused a loss of power to network devices.Power has been restored, and services are back online .
This incident has now been resolved.
Aug 5, 15:10 AEST
This incident has now been resolved.
Aug 5, 15:10 AEST
Monitoring -
Electrical maintenance within the building caused a loss of power to network devices. Power has been restored, and services are back online .
The NOC is monitoring Devices now.
Aug 5, 12:30 AEST
The NOC is monitoring Devices now.
Aug 5, 12:30 AEST
Investigating -
Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Aug 5, 11:47 AEST
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Aug 5, 11:47 AEST
Resolved -
All services are back online after the area/street power outage and stable for more than 5 hours.
Aug 5, 08:46 AEST
Aug 5, 08:46 AEST
Update -
A power issue at the site caused a loss of power to network devices. Power has been restored, and services are back online.
All services are restored and currently under monitoring to ensure stability
Aug 5, 08:42 AEST
All services are restored and currently under monitoring to ensure stability
Aug 5, 08:42 AEST
Investigating -
Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Aug 4, 22:30 AEST
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Aug 4, 22:30 AEST
Aug 4, 2026
Aug 3, 2026
No incidents reported.
Aug 2, 2026
No incidents reported.
Aug 1, 2026
No incidents reported.
Jul 31, 2026
No incidents reported.
Jul 30, 2026
No incidents reported.
Jul 29, 2026
Resolved -
Power has been restored, and services are back online.
Jul 29, 03:03 AEST
Jul 29, 03:03 AEST
Identified -
Ongoing Electrical maintenance within the building caused a loss of power to network devices. Additional updates will be provided as more information becomes available.
Jul 29, 01:15 AEST
Jul 29, 01:15 AEST
Investigating -
Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Jul 29, 01:09 AEST
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Jul 29, 01:09 AEST